FAQs

Yes. Every Shreedhara Jewels piece is crafted in premium 925 sterling silver — 92.5% pure silver alloyed for strength and durability. Our jewellery is skin-friendly and made for comfortable everyday wear.

Orders are processed within 1–2 business days after payment confirmation, and delivery across India usually takes 5–7 business days. Remote locations may take slightly longer. Tracking details are shared by email, SMS or WhatsApp once your order ships.

Returns or replacements are accepted if you receive a wrong, damaged or defective product, or one different from what was shown on the website. You must raise the request within 24 hours of delivery with clear photos of the product and packaging (an unboxing video helps). See our Return & Refund Policy page for full details.

Yes — you can cancel any time before the order is dispatched. Email us at shreedharajewels.official@gmail.com with your order number. Once shipped, cancellation may not be possible, but contact us and we will guide you based on the order status.

Keep it away from perfume, water and chemicals; wear it after applying cosmetics. After each wear, wipe gently with a soft cloth and store it in the pouch provided, away from moisture. With this simple routine your silver will keep its shine for years.

Our 925 sterling silver is hypoallergenic and skin-friendly, making it suitable for most sensitive skin types — unlike many imitation alloys that can cause irritation.

We currently accept secure online payments through trusted payment gateways. Available payment options are shown at checkout.

Every order arrives in luxurious, gift-ready packaging — perfect for treating yourself or someone special.

Once your return is received and inspected, approved refunds are processed to the original payment method within 5–10 business days, depending on your bank or payment provider.

Email us anytime at shreedharajewels.official@gmail.com, or use the contact form on our Contact page. We are based in Sherghati, Bihar, India.